PART II - The Delivery

Chapter 5 - Body Language - Making the Right Moves

Eyes - The Windows to Your Soul
Put Your Best Face Forward
Let Your Fingers Do the Talking
Posture Perfect
Body Talking Tips

Chapter 6 - From a Whisper to a Roar - The Female Voice

Rx for a Great Voice
Delivery Techniques That Add Pizzazz
Vocal Qualities That Make Women Sound Great
Taking Care of Your Voice
Vocal Exercises
Romancing the Microphone
Do's and Don'ts for Using a Microphone

Chapter 7 - Visual Aids - I See What You're Saying

Fourteen Types of Visual Aids and How to Use Them
Four Factors for Determining When to Use Visual Aids
Eight Factors for Determining Which Visual Aids to Use
Six Common Mistakes Made While Using Visual Aids
Thirty Rules for Using Visuals
The Power of Color
Eighteen Suggestions for Using Overhead Projectors
Five Tips for Using 35mm Slides
Fourteen Tips for Using Flipcharts
Tips for Making Handouts

Chapter 8 - Practice Makes Perfect

The Ten Step Process

Chapter 9 - Platform Techniques and Etiquette

Controlling Those Last Minute Jitters
What to Do When You First Get to the Lectern
Twelve Distracting Habits to Avoid
Ten Points in Handling Notes
Reading vs. Memorization
Questions, Questions, Questions
Handling Handouts
Making a Graceful Exit

Chapter 10 - Special Concerns for Women at the Lectern

The Credibility Problem
Ways Women Can Establish Credibility
Credibility Killers
Handling the Male Heckler
What Should I Wear?
What to Do When Things Go Wrong
Handling Those Very Personal Female Problems

Chapter 11 - The Communication Process

The Four Ps of Audience Distraction
Handling Distractions
Understanding Nonverbal Feedback
Should You Ask for a Written Evaluation?